Last changed: 23 May 2018
This privacy statement’s intention is to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website owner. The website owner takes your data protection very seriously and treats your personal data confidentially and according to the legal regulations. Since the new technologies and the constant further development of this website may result in changes to this privacy statement, we recommend that you read the privacy statement at regular intervals. Definitions of the terms used (e.g.: "personal data" or "processing") can be found in Art. 4 GDPR.
care4you products GmbH located at Hans Olden Str. 12, 3134 Franzhausen, Austria is responsible for all personal information collected and processed by this website.
Personal data and the use thereof
You need an account to be able to purchase from us. Such an account contains personal data such as the name, address or the e-mail address, but no payment data whatsoever. The data will be stored in our database for later processing upon your login.
This data is collected for processing of the concluded contractual relationship (purchase contract), so that your ordered goods ordered can be delivered.
Forwarding of your data takes place only to the minimum necessary extent as it is necessary for the contract, on a legal basis or if a justified interest in the business of involved (third parties) exists. Recipients can be: Forwarding companies, transport companies, post offices, post office partners, tax offices and other authorities, tax consultants and legal representatives (in the enforcement of rights or defence of claims or within the framework of official proceedings) and companies which are commissioned within the framework of the support of our internal IT infrastructure (software, hardware).
Your payment data
Your payment data shall not be saved in your account. You can choose a payment method during each ordering process. All digital payment methods (credit card, PayPal and direct transfer) are processed by the corresponding third parties.
Kindly take notice of the privacy statement of: Paypal and the Sofort AG.
How save is my personal information?
While developing our systems and devices, we take your security and privacy into account.
- To protect the security of your information during data transfer, we use the Secure Sockets Layer (SSL) software. This software encrypts the information you transfer.
- Our devices provide security features to protect against unauthorised access and data loss.
- It is important for you to protect yourself against unauthorised access to your password, computers, devices and apps. If you share your computer with others, make sure to log out after each session.
Information that care4you products GmbH (or third party services that care4you products GmbH uses) automatically collects, e.g.: the IP addresses or domain names of the computers of users who use care4you products GmbH, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to send the request to the server, the size of the received response file, the numerical code indicating the status of the server response (successful result, error, etc.), the country of origin, the functions of the browser and operating system used by the user, the various times per call (e.g.: how much time was spent on each page of the application) and information about the path followed within an application, in particular the order of visited pages, and other information about the operating system of the device and/or the IT environment of the user.
Based on our legitimate interests, this website uses the following data to optimise and analyse our online offers within the meaning of Art. 6 Para. 1 lit. f. GDPR uses the service "Google Analytics", which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" - text files which are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
Google LLC complies with the European data protection laws and is certified under the Privacy-Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
This website uses IP-anonymisation. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and then shortened there. The personal reference of your IP address is omitted during the shortening process. The IP address of the user forwarded by the browser is not combined with other data stored by Google. Under the terms of the order data agreement, which we have concluded with Google Inc. as the website owner, Google Inc. uses the information collected to compile an analysis of the website usage and website activity and to provide services relating to the internet usage.
The data collected by Google on our behalf is used to evaluate the use of our online services by individuals, e.g.: to create reports on website activity in order to improve our online services. You have the option of preventing cookies from being stored on your device by undertaking the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies. You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc.
The following link will take you to the appropriate plug-in: https://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, by clicking on this link deactivate Google Analytics, you can prevent Google Analytics from collecting data concerning you within this website. Click on the link above to download an “opt-out cookie”. Therefore, your browser must always allow the storage of cookies for this purpose. If you delete your cookies on a regular basis, you will need to click the link again each time you visit this website.
YouTube plug-ins are included on our pages. The provider is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA; the operator is Google.
If you enable playback of a YouTube video embedded in our website and are logged into your YouTube account, YouTube's server will be notified which of our pages you have visited. YouTube associates this information about your browsing behaviour with your user profile. If you do not wish this, kindly log out of your YouTube account.
Here you will find further information on the data usage by Google Inc:
https://policies.google.com/privacy/partners?hl=de (data collected by Google partners) https://adssettings.google.de/authenticated (settings concerning advertisements shown to you) https://policies.google.com/technologies/ads?hl=de (using cookies in the advertisements)
Of course, you can visit our pages without cookies enabled. If you do not wish us to recognise your computer, you can disable storing cookies on your hard drive by selecting "Do not accept cookies" in your browser settings. You can find out how this works for your browser by consulting the instructions provided by your browser publisher. However, if you do not accept cookies, this may lead to functional limitations of our offers.
You can prevent the installation of cookies by undertaking the appropriate settings in your Internet user program (browser). To do this, you must deactivate the storage of cookies in your browser. For more information, please refer to the user instructions of your browser.
The so-called session cookie for the login status and shopping cart is an exception. You should not delete this one, as in such cases we cannot guarantee the complete functionality of our online shop. The session cookie is automatically deleted after the browser is explicitly closed (Note: If you only close the current window (tab), it will not be deleted).
Right to information and revocation
You can view the information about your person in the "My Account" section of our website. This information includes your name, address, profile information and your past orders.
You will receive information about your personal data stored by us free of charge at any time without giving reasons. You can block, correct or delete your data at any time. You can also revoke your consent to data collection and use at any time without giving reasons by deleting your customer account.
The data will be kept in our systems until you delete your account or until the legal retention periods apply or limitation periods for potential legal claims have expired.
If you believe that the processing of your data violates the data protection law or your data protection claims have been violated in any way, you are free to file a complaint with the data protection authority.
Changes to the privacy statement
The responsible authority reserves the right to make changes to this privacy statement at any time by informing the users on this page. Therefore, the users are advised to visit this page regularly and check the date of the last change indicated at the bottom of the page. If a user does not recognise a change to this privacy statement, they are no longer able to use the services of care4you products GmbH any more and can request the responsible authority to delete their personal data. Unless stated otherwise, the current privacy statement applies to all personal data stored by the responsible authority about a user.